Privacy Policy

Privacy Policy
Effective Date: December 22, 2025

1. Overview

This Privacy Policy explains how [Your Business Name] (“we,” “us,” “our”) collects, uses, and shares personal information when you visit [your website domain] or interact with us online.

2. What Personal Information We Collect

We may collect the following categories of personal information:

  • Contact information: name, email address, phone number, mailing address.
  • Account and inquiry information: messages you submit, appointment requests, form entries, and any details you provide.
  • Device and usage information: IP address, browser type, device identifiers, pages viewed, time on site, and referring/exit pages.
  • Transaction information (if applicable): billing details and purchase history (payment card data is processed by third-party payment processors, not stored by us except where necessary for records).
  • SMS-related information (if you opt in): your mobile number, opt-in/opt-out status, message history metadata, and delivery information.

3. How We Use Personal Information

We use personal information to:

  • Provide and operate our website and services.
  • Respond to inquiries, requests, and customer support needs.
  • Schedule appointments, provide updates, and communicate with you.
  • Improve website performance, security, and user experience.
  • Send transactional messages (e.g., confirmations, reminders) and, if you opt in, marketing messages.
  • Comply with legal obligations and enforce our terms.

4. Who We Share Personal Information With

We may share personal information with:

  • Service providers that help us operate our business and website (e.g., website hosting, analytics, form tools, scheduling tools, payment processors, customer relationship management tools).
  • Messaging/telecommunications providers used to deliver SMS messages you request or consent to receive.
  • Legal and compliance recipients when required by law, subpoena, court order, or to protect rights, safety, and security.
  • Business transfers (if we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets).

We do not sell your personal information.

SMS consent is not shared with third parties or affiliates.

5. SMS Messaging and Consent

If you choose to opt in to receive SMS messages from us:

  • You may receive messages related to your relationship with us (e.g., appointment reminders, service updates, or other information you request).
  • Message frequency may vary.
  • Standard message and data rates may apply depending on your mobile carrier and plan.
  • You can opt out at any time by replying STOP. You may reply HELP for help.

SMS consent is not shared with third parties or affiliates.

6. Cookies and Analytics

We may use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings. Some site features may not function properly if cookies are disabled.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.

8. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Choices and Rights

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. You can also request to stop receiving marketing emails by using the unsubscribe link in those messages.

10. Children’s Privacy

Our website is not intended for children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children.

11. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:
Coyote Legal Group
Email: joachim@coyotelegalgroup.com
Phone: (505) 954-1219
Address: 9621 4th ST NW, Alameda NM 87120